Shipping Policy

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. Once processed, you will receive another notification when your order has shipped. Orders can be shipped via USPS or UPS, and generally take 1-3 business days. 

We take your health seriously, and are taking all the necessary precaution such as practicing hand hygiene, disinfecting stations and packages and handing your product care. 

If you opt for the UPS Next Day Air^® orders must be placed by 8:00am to shipped the same day. 

If you spend more than $75, you qualify for Free Express Shipping. Your order will either be fulfilled via USPS or UPS, and generally take 1-2 business days. 

 

Domestic Shipping Delivery Times:

USPS First Class Shipping: 3-5 Business Day Delivery

Please Note: First Class Shipping is not guaranteed as we are not responsible for any delays caused by the USPS.

Please allow a 1-3 business day time frame for us to process your order from the day the order is placed. 

We are not responsible for any orders lost in transit nor are we responsible for any damages that may be caused while in transit via USPS. If your package is lost, please contact your nearest USPS post office to provide them with the tracking number provided to you once your item has shipped.

While we will do our best to accommodate, we cannot guarantee we will be able to replace your package because it was lost, it is a risk we all take when ordering online. It is rare but be aware this can happen.

If you would like to request a SIGNATURE REQUIREMENT. Please include it in the notes of your order and so you can ensure your package gets delivered safely.

If an item is found to be no longer in stock from your order date, we will issue a refund for that item at the time of shipment and inform you in a timely matter. Please allow a standard 7-10 business days to see the refund post to your bank account.

In an effort to expedite shipping, your shipment may be divided. You will not be charged additional shipping on those orders but you will receive a separate tracking number and notification once your item has shipped. 

UPS Next Day Air^®: Guaranteed delivery by 12:00 noon or 1:30 p.m. where weekday shipments are delivered by 10:30 a.m. or 12:00 noon, respectively, based on destination. 

A kind reminder: To ensure that items will be received, orders must be placed by 8:00am to ensure items are shipped the same day. 

We are not responsible for any delays caused by the UPS.

If you have any further questions please email us: info@tianabayboutiques.com