Orders are processed within 1-3 business days (excluding weekends and holidays).

Once processed, you will receive another notification when your order has shipped. Orders can be shipped via USPS or UPS, and generally take 1-3 business days. 

On each product page, we provide an estimated date when we anticipate your product should arrive. Unfortunately, we are not responsible for any delays caused by USPS or UPS.

Contact us! We'd love to help! or call us at 1-866-901-5347. Please have your order number and tracking information available

Contact us! We'd love to help! or call us at 1-866-901-5347

Route is the package protection for all of your orders at an affordable price in the event that it is lost, damaged, or stolen. To find out more about Route, visit


We offer a 30 days return policy, which means you have 30 days upon receiving your item to initiate a return.  We ask that you send your item back within 7 days of initiating the return.

Email us @ to get started

Sale items are non-refundable. Also, all lingerie and bodysuits are not refundable. Poshmark orders are non-refundable and non-exchangeable

We will not accept items past 30 days.