Shipping policy

Our frequently asked questions. We offer free standard shipping on all orders. For more information, please visit our shipping policy

Currently, we ship to US and Canada only.

Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. Once processed, you will receive another notification when your order has shipped, which is 1-3 business days.

We offer UPS Next Day Air at Checkout. This option is not free, but orders shipped via UPS Next Day Air will be processed and shipped within 24 hours.

Contact us! We'd love to help! info@tianabayboutiques.com or call us at 1-866-901-5347

Returns and exchanges

We want you to be truly happy with your purchase. If you’re not satisfied with your order, ship it back to us. We'll cover the shipping. For more information, please visit our return policy

We offer a 30-days money back guarantee on our products. All items must be returned unworn, unscented, and with original tags attached.

Products sold on Poshmark can not be returned.

We must receive your item within 30-days from delivery date.

To start a return, email us at returns@tianabayboutiques.com with your order information. We will send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We'd be happy to help. Contact us! info@tianabayboutiques.com or call us at 1-866-901-5347. We’d be happy to assist with this!

COMPANY QUESTIONS

We're based out of Boston, MA